Accomodation Rules at Friends hostels

For the comfort of all our guests, please be reminded that the following rules apply:

1. The doors of Friends hotels and hostels are open 24 hours a day, 7 days a week. 
2. Check in time at most of our hostels is 2pm. Check out time is midday.
3. Early check in (6am-midday) or late check out (until 6pm or 11pm) is possible by paying an additional fee.
4. Check in to the hotel is only possible upon presentation of your passport or equivalent document. Hotel guests under 18 will need the written permission of one of their parents or guardians to stay alone at the hotel.
5. All foreign guests will need to submit the documents needed for migration registration at the time of check in: foreign passport, valid Russian visa and valid migration card. It is a subject of additional data transfer service fee for the purpose of migration registration which is 250-ruble per person per stay. The more detailed information could be found here.
6. We request payment in full for the entire duration of each guest’s stay (minus any prepaid sum) at check in.
7. Guests may invite friends to the hostel between 9am and 11pm. Outside these hours, only registered guests may be on the hostel premises.
8. We require a 200-ruble deposit for the key card at Friends on Vosstaniya. The deposit will be returned on check out.
9. When you leave your room, please be sure to lock it. We ask all guests to leave their room key with the receptionist when they go out.
10. Please respect the property and facilities in our hotels. Any damage will need to be paid for.
11. We ask our guests to be quiet between 11pm and 9am.
12. Drinking alcohol in the communal areas of the hostels is strictly forbidden.
13. We ask all of our guests to observe the rules of fire safety.
14. We do not allow the storage of bulky items, inflammable materials, explosive substances, sharp odor items or food in our rooms. 
15. Sadly, we cannot allow guests to bring their pets to stay with us.
16. Smoking is not permitted anywhere in Friends hotels. Receptionists in each property can tell you where to find the nearest smoking area.
    Please note when staying in the private room:
17. Bed linen and towels are included in the price. Bed linen and towels are changed once in every 3 days in the en-suite rooms and once in every 5 days in the rooms with shared bathroom facilities.
18. Children under the age of two stay for free.
    Please note when staying in the dorm room:
19. The cost of bed linen and towels is a subject of additional 100-rubles fee. Bed linen and towels must be changed by the guest every 14 days.
20. Guests staying in dormitories must leave a 200-ruble deposit for their personal locker key. The deposit will be returned on check out.
21. When groups come to stay, we ask the tour leader to deposit the sum of 5000 rubles at reception as an insurance against damage to the premises. The sum will be returned on check out.
22. Children under the age of six are not allowed to stay in the dorm room.