About
Very nice and clean place, very kind service staff at the reception and in the kitchen on 4th floor. I would check in here again by my next visit of the city.
Friends on Fontanka
St Petersburg, nab. reki Fontanki, 59
Bookings:
tel.: +7 812 702-7711 (daily, 09:00-21:00)
e-mail: booking@friendsplace.ru
skype: friends-booking
Contacts of the hostel:
191002, St Petersburg, nab. reki Fontanki, 59
tel.: +7 812 335 6889
e-mail: bdt@friendsplace.ru
Reviews and ratings for hotel Friends on Fontanka
On this page, you can find out what guests who have stayed with us in the past have to say about the Friends hotels and hostels. Incidentally, we never edit any of the feedback – it appears on the site ‘as it is’, so this is where to come if you want the whole picture, warts and all! Everyone who stays at Friends is sent an email after their visit, inviting them to leave feedback. It is up to each individual guest to decide whether to praise or criticize us. We’d be delighted to see your feedback on the site one day too – and all you need to do is stay at Friends!
One more thing. On rare occasions, the feedback contains criticisms of our staff, such as: “the person at reception didn’t even turn to look at us.” Our job may not always be easy, but offering our guests a warm welcome and a smile is an absolute must. If you ever feel that the staff are being negligent or, worse still, treating you unpleasantly, and you feel awkward about putting this in your feedback, please make your feelings known by using the ‘Send a Letter to the Director’ feedback form. This will help us to improve our service.
29 сен 2019
13 июн 2019
Iris
(Review from the site)
Perfect in all respects. Friendly and helpful staff.
Simple, clean rooms and sanitary facilities, good room service.
Breakfast varied and delicious.
Should I travel to St. Petersburg again, I will gladly check in again. Thank you for all.
The location in the center of the city. The bed - I slept very well. The friendly helpful personal.
12 май 2019
Suzana Vatani Jalal
(Review from the site)
Clean rooms, nice and helpfull reception staff. The breakfast was very low standard for the price and staff working in the kitchen and breakfast was rude. Tables were not cleaned, and we had to clean our own table when we came to breakfast each day. We had to wait for things even though there was no other guests there and they were 3 working in the breakfast bar. Too young and nottaking their job seriously on 4th floor.
We liked the fact that both reception and cleaning staff were very nice and helpfull. The place is near center and easy to access from the airport.
Kitchen, and breakfast definetely. I would not recommend anyone to buy their breakfast there and that is sad. It takes down the rating of the whole place, which is otherwise very nice.